Shipping Policy

Thank you for choosing Windermind! We are excited to help you on your journey to a more peaceful night's sleep. Here is everything you need to know about our shipping process.

1. Order Processing

  • All orders are processed and dispatched from our warehouse within 24-48 hours of placement, excluding weekends and public holidays.

  • Once your order has been dispatched, you will receive an email and/or SMS notification with your tracking details.

2. Shipping Timelines

We are proud to offer reliable shipping across India. Our standard estimated delivery times are:

  • Metro Cities: 3-5 business days

  • Rest of India (Tier 2 & 3 Cities): 5-7 business days

Please note that these are estimates, and delivery times may vary depending on your location and unforeseen logistical delays.

3. Shipping Costs

  • We are happy to offer FREE shipping on all orders across India as part of our special promotional offer.

4. Cash on Delivery (COD)

  • We understand the need for flexibility, which is why we offer a Cash on Delivery (COD) option for your convenience.

  • Please ensure you have the exact amount ready for the delivery agent, as they may not be able to provide change.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email and/or SMS. You can use this number to track your package on our shipping partner's website. You can also visit the "Track Your Order" page on our website.

Contact Us

For any questions or concerns regarding your order's shipping, please contact our customer support team at support@windermind.com We're always here to help!